Your Smart Project Management FAQs
At Promate Software, we empower businesses across all sectors with a variety of tools that turn complex processes into streamlined operations. Our platform is trusted by companies to manage projects, build client relationships, and drive business success.
Promate is a project management tool tailored for field teams, featuring capabilities like Project Management, CRM, Document Management, Invoice Generation, Project Performance Analysis, and Resource Management. By integrating these features, Promate simplifies your workflows, optimizes resource use, and improves customer interactions, all while keeping your projects on track and running smoothly.
Promate’s project management tools offer comprehensive project tracking, sub-task management, and efficient resource allocation. These features ensure your projects stay on track, with every detail carefully managed until completion.
Promate's CRM tools are designed for client interaction management, enabling you to track every communication, manage client data effectively, and stay on track with client requirements to ensure client satisfaction.
Promate can be integrated with popular document storage services like Dropbox and Google Drive, allowing you to upload, organize, and manage your documents directly within the platform. This ensures that important information is always accessible and well-organized.
Promate’s invoice generation feature is customizable and integrates with leading accounting software such as Xero and QuickBooks. This makes invoicing simple, ensuring accuracy and professionalism in your financial dealings.
Comprehensive Technical Support
We’re here to help you maximize the value of Promate. Find answers to your questions or connect with our expert support team.
You can reach our customer support team via email, phone, or through the live chat feature on our website. Our support team is available 24/7 to assist with any issues or questions.
Yes, we provide comprehensive training materials, including video tutorials, user manuals, and live webinars to help you get started with Promate. You can access these resources in the Support section of our website.
Our typical response time for support inquiries is within 24 hours. However, we strive to address urgent issues as quickly as possible.
You can contact Promate for additional information or feedback via our online contact form or by sending an email to support@promate.com.au. We value your input and are committed to improving your experience.
License & Pricing
Explore flexible licensing options and pricing plans designed to fit your needs, with no hidden costs and full access to premium features.
We offer flexible licensing options, including monthly and annual subscriptions. You can choose a plan that fits your needs, whether you're an individual, small business, or large enterprise.
Promate's pricing depends on the plan you select. We offer different tiers with varying features. Visit the Pricing section on our website to view detailed plans and pricing information.
Yes, we offer a free trial so you can explore Promate's features before making a commitment. Sign up on our website to get started with the trial.
Yes, we provide discounts for users who opt for an annual subscription. This option offers significant savings compared to monthly plans.
Absolutely. You can upgrade or downgrade your plan at any time through your account settings. If you need assistance, our support team will be happy to help.
