Terms and Condtions
1. Introduction
By accessing and using Promate software, you agree to comply with these Terms and Conditions. This agreement governs your access to and use of all services provided by Promate. If you do not agree with any part of these terms, you should refrain from using the platform. Promate reserves the right to update or modify these terms at any time.
2. User Obligations
Users are responsible for maintaining the confidentiality of their login credentials and must not share their account with others. You agree to use the software for lawful purposes only and refrain from any actions that could harm the software, its users, or third parties. This includes illegal activities, fraud, data scraping, and system misuse.
3. Licensing and Access
Promate grants users a limited, non-exclusive, non-transferable license to use the software for its intended purpose. The software and all intellectual property rights associated with it remain the property of Promate. Users do not have permission to copy, modify, distribute, or sell any part of the software unless explicitly authorized by Promate.
4. Privacy and Data
Promate collects and processes personal data according to its Privacy Policy. By using the software, you consent to the collection and use of your data as outlined in the policy. The software may integrate with third-party services, and user data may be shared with these services in accordance with applicable agreements and privacy laws.
5. Service Availability
While Promate strives to provide continuous, reliable access to its services, the platform may experience downtime due to maintenance or unforeseen technical issues. Promate is not responsible for any disruptions caused by third-party services or internet service interruptions. Users are encouraged to back up important data to avoid loss.
6. Liability
Promate makes no guarantees regarding the accuracy, reliability, or performance of the software. Users acknowledge that Promate is not liable for any direct, indirect, incidental, or consequential damages resulting from the use or inability to use the software. This includes issues related to data loss, unauthorized access, or integration failures.
7. Termination
Promate reserves the right to suspend or terminate a user’s account if there is any violation of these Terms and Conditions, including fraudulent activity, misuse of services, or failure to comply with payment obligations. Users can also terminate their account by contacting Promate support. Upon termination, access to the software will be revoked, but data may be retained in accordance with the Privacy Policy.
8. Amendments
Promate may update or amend these Terms and Conditions at any time without prior notice. Any changes will be posted on the website and will take effect immediately upon publication. It is the user’s responsibility to review these terms regularly. Continued use of the software after any modifications constitutes acceptance of the updated terms.
9. Governing Law
These Terms and Conditions shall be governed by the laws of [Your Country/Region], and any disputes arising from this agreement shall be resolved in the courts located in [Your Jurisdiction]. Any legal proceedings must be conducted in accordance with the applicable laws of the region where Promate is based.
10. Contact Information
For questions or concerns regarding these Terms and Conditions, please contact Promate’s support team at info@promatesoftware.com.au or visit the Contact Us page on the website for further assistance.